Terms & conditions
Below you will find details of our:
- Terms and conditions of sale including delivery and returns policies
- Terms and conditions of website use including copyright notice
- Privacy policy
Order process
The advertising of products on our website constitutes an “invitation to treat” rather than a contractual offer. No contract will come into force between you and us unless and until we accept your order. An order confirmation email will be sent to you stating that we are able to meet your order, at which point your order will become a binding contract. If for any reason we are not able to meet your order (books or bookmarks), we will refund the full costs of books and delivery incurred.
Products: The following types of products are or may be available on our website from time to time: Books, e-books, audiobooks, writing courses and bookmarks. Books ordered will be supplied by Toluwaproductions Ltd. However, orders for e-books and audiobooks can only be placed via third party sellers (Amazon, Audible) and cannot be supplied by Toluwaproductions Ltd from this website. Wherever a shopping link to another site is included here, we take no responsibility for the sale and the terms and conditions for said third party seller will operate.
Prices: Our prices are quoted on our website. We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force. All amounts stated in these terms and conditions or on our website are stated inclusive of VAT (zero-rated at present in the case of books).
Postage: For any items purchased from this site that require postage, delivery will be via made via Royal Mail. Please wait 2 -3 days for delivery within the UK and 2 -3 weeks for any addresses in other parts of the world. Apologies in advance for any delays due to the current pandemic which is out of our control. A confirmation email will be forwarded to you once your book is dispatched.
Payments: You must, during the checkout process, pay the prices of the products you order. Payments are processed by Stripe, using their secure servers and encryption technology. Toluwaproductions Ltd. does not receive or store your credit card details.
Refund policy: We do not offer refunds on Digital Products such as any online courses. Should you consider your situation to be a special circumstance then please get in contact with us. Any refunds shall be at our sole and absolute discretion. In the event that we do issue a refund, your access to the Digital Products will be revoked.
In accordance with statute, you have the right to cancel your online book order within 14 days of the order. If you wish to cancel a book order, email us immediately and return the books in saleable condition to an address which we will provide upon your notification. We will refund your payment in full within 7 working days after the books are received. Signed copies are not returnable.
Privacy & Data: By making a purchase from this site, you agree that we may collect personal information about you. We will use this information to communicate with you about your purchase and we may, unless you tell us otherwise communicate with you occasionally about our work and other courses and support for writers that we offer. You will not be added to our regular newsletter unless you have completed the subscription form for that purpose on our website. If you do complete the subscription form, the only information which we will have on you is what you entered, i.e your name and your email for the sole purpose of receiving regular newsletters with updates on Tolu Agbelusi’s events and practice.
We never share or sell information about any course participants or newsletter subscribers with any third parties either in aggregate or in individual form.
Intellectual property: Our products, whether modified or not, and all intellectual property and copyright remain the sole and exclusive property of Tolu Agbelusi unless stated in a separate and specific agreement with you. Please note that Tolu Agbelusi is trading as Toluwaproductions Ltd.
Applicable Law
The terms of the contract between you and Toluwaproductions Ltd is governed by English Law.
Contacting us: Please do not hesitate to contact us regarding any matter relating to terms and conditions of sale or any other queries relating to this website.